This is a consumer post and my sad sob story (get your hankies to wipe the tears) about being discriminated by the catalog giant, J.C. Penneys for a mistake they made.
I love to order from the catalog. I started in college when I was stuck up in the woods of northern New England where there was no place to go for shopping. My brothers use to tease me about ordering a boyfriend or husband from the men's underwear section, sometimes they would pick one out and write a fake bio or say "Tad called with a message" and wrote fake ones, for fun. I worked as a cashier at the small grocery store during college. I paid a compliment to a nice lady customer and she told me that she got her outfit at J.C. Penney's catalog. I never heard of them. She loaned me her giant catalog and I ordered myself some great fashionable fall clothing for pennies, cowl turtle necks, kilts, and a few pairs of gaucho pants, a few nice sweaters.
So the years roll on, and I order more but now with an apartment, a house and kids, I continued to order a variety of merchandise and was a very satisfied customer. Penney's never let me down.
Then it happened. I ordered an expensive curtain rod. It did not come with the rest of the order. I called the company and they said they would send out another one. They did but they also charged me a second time since the first one never came. I called to have this fixed, get credit for the first, but I get charged a third time and the first mischarge was never taken care of. After many phone calls and headaches that lasted nearly three months, it got resolved but I got penalized.
Penney's dropped me from their mailing list and I got no more catalogs so I did not shop there at all, even if we went to the Mall, I did not shop there. This big business could not be trusted.
The past couple of months, I have been swapped by them with many small catalogs, the large catalog, and now, the Christmas Wish Book just arrived hot off the press at my doorstep.
Hmmmm? You want my business again because you need some cash flow after you sent me packing?
I will think about this seriously considering the original mistake was made on your end by not so well trained people who you paid with the profit from my sales.
Maybe a nice summer bonfire will cheer me up. I can toast a few marshmallows and make s'mores. If you are sobbing at my tale of woe, please stand back from the fire as to not put it out. Have a s'more please.
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